How are megatrends and the evolving customer base driving the operating model for global companies?

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May 20, 2014

 

By Steve Palagyi, Global Industrial Manufacturing Advisory Leader; and Marc Waco, Industrial Products Operations Practice Leader

A steadily evolving customer base often requires companies to reexamine what they must do to remain competitive. With so many companies expanding their borders and doing business in new places around the globe, rethinking operations to better serve customers has become a business imperative.

Demographic shifts, advancing technology, and increasing urbanization are all significantly affecting the bottom line for companies, which are often working to better understand customers’ needs. Consequently, an organization, particularly one with businesses in multiple territories, must make sure that its operating model supports its business strategy.

Learn more by viewing the video discussion.

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