Investing in innovation? Here’s how to make the biggest impact
It’s not the number of dollars you spend. It’s how you spend them.
How to use accelerators and incubators as a tech scouting tool
Engage in the VC ecosystem to stay on top of emerging tech.
What women leaders bring to tech—and how to bolster their ranks
Making the case for female CEOs and directors as we reflect on International Women’s Day.
Sportifying STEM through robotics to stimulate learning
What can businesses learn from programs that use robotics and gamification to spark kids’ interest in math and science?
Forest or trees: Navigating the emerging technology wilderness
How to stay informed about emerging technologies without becoming overwhelmed by the endless possibilities.
Demystifying machine learning: Part 3 – Exploring deep learning
What exactly is “deep learning” and what accounts for its rapid rise in popularity and media coverage?
Agile coding in enterprise IT: Code small and local
Big SOA was overkill. In its place, a more agile form of services is taking hold.
How 3D printing puts manufacturers at risk of cybertheft
The rise of 3D printing provides a new portal for cyberthieves—so you better protect your trade secrets.
6 technology innovation sources for outside-in learning
How to stoke the flames of innovation in your company by bringing the outside in.
Businesses Banking on Breakthrough Innovation
Post co-authored by Rob Shelton, Global Innovation Strategy Lead. Last year if you asked a CEO what he or she is doing to achieve growth, the answer would have been investing in China. This year the answer is innovation. Business executives are banking on bold innovation to meet aggressive growth targets, so they are taking innovation more seriously than ever before. In the spirit of Peter Drucker who said, “innovation is work,” business executives are focusing less on informal processes that produce incremental improvements to internal operations and more on formal innovation approaches that generate “breakthrough” and “radical” innovation. In our latest innovation study, 69% of 1,757 senior executives contend having a well-defined innovation process is important to establishing a culture of innovation. This rigor is necessary to improve the chances of innovation success. To make headline-worthy innovations happen, a significant percentage of companies are looking to new innovation models such as open innovation (collaboration with outside partners), design thinking (looking at the need from an anthropologist’s perspective), corporate venturing (investing in startups), and incubators (small groups of intrapreneurs that use rapid prototyping). Corporate venturing is the most popular approach among technology companies. To meet tenacious growth targets, established technology companies …
4 Customer Experience Disrupters
I firmly believe that the more opportunities you have to reinforce your brand promise with customers, the better your balance sheet. So, I see the proliferation of customer touch points as a positive development for businesses. Organizations that are committed to cultivating a customer-centered culture can gain a significant edge over the competition. Recent research proves my point. According to the Watermark Consulting 2013 Customer Experience ROI study, customer experience leaders outperform laggards by 43% when indexed against the S&P. That’s a massive difference and a major opportunity to leverage the art and science of customer experience to distinguish your company from the competition. Innovation will always be important, but customer experience is clearly the number one factor in determining your market valuation and validity as a business partner in today’s digital marketplace. It’s never been more important to empower employees across the board with the information and inspiration they need to live the brand promise in every customer interaction. Making that happen will require more than expanded and enhanced resources. You must build an integrated organization that is infinitely capable of delighting customers consistently across multiple channels. New strategies, culture change and different corporate governance processes are necessary to …
A CIO’s DevOps approach to resolving the agility-stability paradox
Real process change to DevOps requires a break with the past.