Tag: Disruption

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The Discipline of Digital Disruption

Nowadays, virtually every time I turn around my wife is watching some home improvement show on TV. I must confess that I get glued to the house remodels. After watching quite a few of them, I’ve begun to notice a pattern. Invariably, demolitions unearth unexpected issues that cost extra time and money. Knob and tube wiring, ancient leaks, and termites, oh my. It reminds me of the problems enterprises face as they start swinging the hammer of disruption when pursuing emerging technology. If you think about it, houses are a lot like enterprises. If you want to tear down a wall to make an enhancement, you better carefully examine the blueprints and devise a plan that ensures success, minimizes costs and reduces risk. The last thing you want to do is rock the stability of your structure by removing a load-bearing wall. Or, in the case of an enterprise, abandon a critical legacy system or disable a critical business process. Yet, senior executives are barreling into emerging technology implementations without consulting business designers with a bird’s eye view of the organization’s operations. They just know in their gut that a particular technology is going to give them an edge and …

Contacts

Chris Curran

Principal and Chief Technologist, PwC US Tel: +1 (214) 754 5055 Email

Vicki Huff Eckert

Global New Business & Innovation Leader Tel: +1 (650) 387 4956 Email

Mark McCaffrey

US Technology, Media and Telecommunications (TMT) Leader Tel: +1 (408) 817 4199 Email